Choose the payment method that gives you the level of control and protection you prefer

For customers who prefer a traditional payment method, we offer direct bank transfer to our official company bank account.

The purchase amount is transferred only to the official bank account specified on the invoice or payment instructions issued by our company.

For security reasons, buyers should always verify that the beneficiary name, IBAN, amount, invoice number and vehicle details correspond with the official documentation provided for their transaction.

We do not ask customers to transfer vehicle payments to unrelated personal accounts or to bank details received from unofficial third parties.

Before payment is required, the buyer receives the relevant transaction documentation containing the agreed purchase price and payment instructions.

Each transfer should include the designated invoice, order or vehicle reference, allowing the payment to be matched correctly with the corresponding purchase.

This creates a clear financial record for both the buyer and our company.

A direct bank transfer creates a documented payment trail through the buyer's bank and our receiving bank.

The buyer retains the bank transfer confirmation, while we verify receipt of the funds in our company account before progressing to the relevant delivery or handover stage.

This provides both parties with clear evidence that the payment has been initiated and received.

Once the transfer has been received and confirmed by our bank, the payment status of the order is updated accordingly.

We can then proceed with the next agreed steps, such as preparing the vehicle documentation, registration arrangements, collection appointment or delivery.

This ensures that the transaction follows a structured process and that both parties have clear confirmation before the vehicle is released.

To reduce the risk of payment fraud, customers should use only the bank details provided through our official invoice, customer account or confirmed company communication channels.

If a buyer receives different or unexpected bank details, we recommend contacting us through our official contact channels before making any transfer.

We will never ask a customer to ignore previously issued documentation and transfer funds to an unrelated account without providing updated official transaction documents.

The payment is connected to the corresponding vehicle order, invoice and customer record.

This means that the agreed purchase price, vehicle information, payment reference and transaction status remain documented throughout the sales process.

Customers can therefore clearly identify what the payment relates to and retain the relevant documentation for their records.

Depending on the buyer's country and the currency of the transaction, payment can normally be made using a SEPA bank transfer or international bank transfer, subject to the banking details stated on the invoice.

Any applicable bank charges or currency-conversion costs depend on the buyer's bank and the type of transfer used.

A direct bank transfer is different from an escrow service such as PayProff or another third-party payment provider.

With a direct transfer, the purchase amount is paid directly into our official company bank account once the buyer has reviewed and accepted the transaction documentation.

For customers who prefer a straightforward and traditional payment process, this provides a simple, traceable and professionally documented way to complete the purchase.

If you would like to use direct bank transfer, let us know when confirming your vehicle purchase.

After the final purchase price and transaction details have been agreed, we will issue the corresponding invoice or official payment instructions.

Please verify the details carefully and make the transfer using the specified payment reference.

Once the funds have been received and confirmed, we will notify the buyer and coordinate the next stage of the vehicle transaction.

AutoScout24 Smyle is an online car-buying service designed to make the vehicle purchase process secure, transparent and convenient.

Under the official German Smyle model, the customer purchases the vehicle through AutoScout24 Smyle GmbH.

As a registered and approved dealer, we can offer eligible vehicles through the Smyle platform and coordinate the transaction with AutoScout24 Smyle.

Depending on the transaction, Smyle can handle important parts of the purchasing process.

The purchase is processed through the official AutoScout24 Smyle platform.

In the official Smyle online-purchasing model, AutoScout24 Smyle GmbH acts as the contractual seller.

Eligible Smyle vehicle purchases include a 21-day return option after delivery, subject to the applicable conditions.

A 12-month used-car warranty covering eligible important mechanical and electrical components is included.

Vehicle registration, delivery, payment processing and other transaction-related administrative services can be coordinated through the Smyle service.

The buyer receives the relevant transaction information and documentation directly through the Smyle process.

If a customer would like to purchase a vehicle through AutoScout24 Smyle, they should contact us and let us know the vehicle they are interested in, their best price offer and that they would like to complete the purchase through AutoScout24 Smyle.

If we accept the offer and the vehicle is eligible for the Smyle service, we will prepare the corresponding offer through AutoScout24 Smyle.

The buyer will then receive an official invitation by email from AutoScout24 Smyle with the information and instructions required to continue the purchase through their platform.

This allows the transaction to be handled through an established third-party vehicle-purchasing service rather than arranging the entire payment and purchase process directly with the dealer.

AutoScout24 SafeTrade provides an additional layer of security when purchasing a vehicle.

Instead of arranging a large payment directly between buyer and seller without an independent transaction process, the payment is handled through the official SafeTrade procedure.

Once the buyer and seller have agreed on the vehicle and final purchase price, we can initiate the SafeTrade transaction.

The buyer then receives the official instructions required to complete the payment securely.

SafeTrade helps protect the buyer by providing a structured and documented payment process connected directly to the vehicle transaction.

This reduces the risks associated with transferring funds directly to an unknown bank account and gives both buyer and seller greater confidence before the vehicle handover takes place.

If a customer would like to purchase one of our vehicles using AutoScout24 SafeTrade, they simply contact us with their best price offer and let us know that they would like to use SafeTrade.

If the offer is accepted and SafeTrade is available for the transaction, we will initiate the process and the buyer will receive the corresponding official instructions.

Instead of simply transferring the full vehicle purchase price directly to the seller's private bank account, the payment is handled through the SafeTrade transaction process.

The funds deposited by the buyer remain within the SafeTrade payment process until the conditions of the transaction have been fulfilled.

Where an agreed inspection period forms part of the transaction, the buyer can inspect the vehicle before confirming that they wish to keep it.

Only after the buyer confirms acceptance of the vehicle is the payment released to the seller in accordance with the SafeTrade process.

The buyer receives payment instructions as part of the official SafeTrade transaction rather than relying solely on bank details sent privately by the seller.

This provides a clearer and more controlled payment process.

The payment process is linked to the vehicle transaction and handover, helping both parties follow a structured procedure from payment through inspection and final acceptance.

Where an inspection period has been agreed as part of the transaction, the buyer has the opportunity to inspect the vehicle and confirm that it corresponds to the agreed condition before completing the purchase.

Important steps of the transaction and payment process are recorded digitally, providing the buyer with a clearer record of the purchase and its progress.

SafeTrade is designed to give the seller confidence that the buyer has completed the required payment step, while giving the buyer additional protection compared with making an uncontrolled direct payment to the seller.

The buyer does not need to rely exclusively on promises or privately provided bank details.

The transaction follows the agreed SafeTrade process, helping create a clearer separation between depositing the purchase funds and finally releasing them to the seller after the relevant transaction conditions have been satisfied.

PayProff provides additional payment security by keeping the vehicle purchase price in a secure escrow account instead of transferring it directly to the seller.

Once the buyer has funded the PayProff transaction, the seller receives confirmation that the funds are available.

The vehicle can then be delivered or handed over according to the agreed transaction conditions.

For transactions configured with manual payout, the buyer retains control over the final release of the payment.

The funds remain secured within PayProff until the buyer has received and approved the vehicle. Only after the buyer confirms that the transaction has been completed satisfactorily is the payment released to the seller.

Instead of transferring the vehicle purchase price directly to us or to the vehicle seller, the buyer transfers the funds to a secure PayProff escrow account.

The funds remain within the PayProff payment process while the transaction is being completed.

This means that the purchase amount is not simply transferred directly to the seller before the agreed conditions of the transaction have been fulfilled.

For transactions configured with manual payout, the buyer retains control over the final release of the payment.

After receiving and inspecting the vehicle, the buyer can confirm that everything is in accordance with the agreed transaction.

Only after the buyer approves the vehicle and authorizes the release are the funds transferred to the seller.

If an issue arises during the transaction, the funds remain within the PayProff process while the matter is addressed according to the applicable transaction conditions.

For our vehicle transactions, PayProff allows us to structure the payment process so that the buyer can receive and inspect the vehicle before authorizing the final release of the purchase funds.

This provides our customers with additional confidence because the vehicle can be checked against the agreed description, vehicle condition, documentation and agreed transaction terms.

Where an inspection period has been agreed for a specific vehicle, the funds remain protected within the PayProff transaction during that period, subject to the agreed PayProff transaction settings and conditions.

Once the buyer has funded the PayProff transaction, we receive confirmation that the required purchase amount has been deposited.

This protects both parties. The buyer does not need to transfer the money directly to an unknown seller before receiving the vehicle, while the seller receives confirmation that the buyer has secured the necessary funds before the vehicle is delivered or handed over.

PayProff applies verification procedures to users and businesses using its platform.

By completing the payment through PayProff, the transaction takes place within a structured third-party payment environment rather than relying solely on privately exchanged payment instructions.

Important stages of the PayProff transaction are recorded digitally. Both parties can receive transaction-status information and follow the progress of the payment process.

If a disagreement occurs between the buyer and seller, the payment does not necessarily have to be released immediately.

Depending on the applicable PayProff transaction conditions, the funds can remain within the escrow process while the parties address the issue and determine how the transaction should proceed.

PayProff Support may also assist with the process in accordance with its applicable terms and procedures.

By offering PayProff, our objective is to make the vehicle purchase process safer and more transparent for both parties.

The buyer benefits from knowing that the purchase funds are not simply transferred directly to the seller before the agreed transaction conditions have been completed.

At the same time, the seller receives confirmation that the buyer has deposited the required purchase amount before the vehicle is released.

This creates a balanced transaction process in which the vehicle and the payment remain protected until the agreed handover and acceptance conditions have been completed.

If a customer would like to purchase one of our vehicles using PayProff, they should contact us and let us know that PayProff is their preferred payment method.

Once we have agreed on the vehicle, final purchase price and applicable transaction conditions, we will initiate the PayProff transaction.

The customer will then receive the relevant PayProff invitation and instructions so that they can review the transaction details and fund the secure payment process directly through PayProff.